Enterprise IT Operation Management (ITOM) for an intelligent network management and IT service management solution

Netka’s enterprise network monitoring and network analysis tools as well as ITSM solutions help the IT system and processes of large companies to be on par with international standards. The Netka Solution to answer all the business needs, the efficiency of the employees, the services offering best practice e.g. ITIL and cost effectiveness.

Netka’s enterprise network monitoring software solution offers many features to support enterprise IT landscapes, cooperating with IT Service Desk solution, which allows for monitoring of every network operator’s status, the Skill Matching feature, which ensures that the right operator is assigned to the correct problem; the Customer Self-Service Portal feature, which allows for the operator’s service to be tracked via a Web-based portal; and the Satisfaction Survey Module, which allows customers to rate the services via a smart phone.

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Contact us at the Netka System to you or submit a business inquiry online.

the company would continue to focus on expanding its current customer base for its core services while investing more – particularly in the expansion of the data centers – to prepare for growing customer demand for digital content consumption and other opportunities

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Mr.Kittipan Sribuaiam

Credit by e-Leader No.314 ,April 2015

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