Netka’s solutions making world-class Airports smarter
NetkaView: an integrated solution for effective network management
NetkaView is capable of network analysis and monitoring tool, managing an entire IT infrastructure in one console, covering all equipment from switches, routers, servers, databases, OS, wireless access points and IP surveillance. Within as little as five minutes, the network operators can find out the inventory of network equipment, their makes, models, numbers, locations, and real-time statuses. When an incident occurs, it can be resolved quickly and accurately.
NetkaQuartz: maintaining superior services
NetkaQuartz is the perfect IT service management or ITSM solution for handling any hardware or software problem, ensuring that incidents are resolved quickly and the SLA is honored also ally with ITIL best practices. A ticket is issued for each individual problem, and then distributed to the responsible agent. The built-in knowledge management system provides solutions for problems that can be used to fix similar problems in their initial stage. Other features help to notify involved stakeholders and follow up on the problem fixing and resolution status.