IT operations management (ITOM) is the administrative area involving technology infrastructure components and the requirements of individual applications, services, storage, networking and connectivity elements within an organization.
Artificial Intelligence (AI) for IT Operations or AIOps is the combination of machine learning (ML) and innovative IT operations solving the IT problems and improving IT services.
the company would continue to focus on expanding its current customer base for its core services while investing more – particularly in the expansion of the data centers – to prepare for growing customer demand for digital content consumption and other opportunities