What do we do?
We provide IT Operation Management solution (ITOM) for ITIM, ITSM, NPMD, SIEM, DEM and AIOps. We have roadmap to support APM in 3Q21. We provide solution with software licensing, appliance and SaaS.
What services and products do we offer?
We offer products and services for NetkaView Network Manager, NetkaQuartz Service Desk, NetkaView Logger, NetkaView IoT and Netka AIOps Director as detail in figure below.

Why customers buy our product or service?
To grow the business, to increase capability of competitiveness and to be number one in the industry, business requires advanced technology otherwise business might be disrupted by advanced competitors. That’s why many organizations undertake digital transformation by operating and controlling business processes with IT. So, IT operations management is vital factor to make digital transformation success. With Netka IT Operation Management solution which cover ITIM, ITSM, NPMD, SIEM, DEM and AIOps, this will leverage and simplify your IT operation and make your business sustainable growth and stay competitive.

What business problems do our solutions solve?
Key problems and challenges that business encounter today are as follow:
- Expansion of IT infrastructure generates high volume of log and metric data which often fails to deliver the insights, decreasing the value of IT operations.
- There are disparate monitoring tools and dashboards across multiple technology domains, increasing the time taken to identify and remediate issues.
- IT operations monitoring DOES NOT provides insight into business outcomes and digital experience, enabling digital business observability.
Our solution can solve business and IT problems above and provides the following values to your IT and business.

What differentiates our products and services from existing?
Our solution provides IT operation management which covers all management domains including ITIM, ITSM, NPMD, SIEM, DEM and AIOps. We have roadmap to support APM in 3Q21. Our Netka AIOps Director use AI technologies to provide cross-domain analysis for anomaly detection, event correlation, root cause analysis and provide IT automation for self-diagnostic, self-healing, self-recovery and self-prevention. Our solution provides full life cycle of IT operation management which consists of 5 stages as figure below.

Our Story
“A dream you dream alone is only a dream. A dream you dream together is reality.”
― John Lennon
Values We Live By
At Netka, no matter who you are – management or operational staff – we envision, innovate and implement solutions that deliver results for our customers. These principles guide us in everything that we do, and all members of our team have their sights on the same goal. It is part of our DNA and has shaped our corporate culture. Much like an army of small ants that are united and focused on the same goal, our growing team is capable of delivering big results for our customers and society as a whole.