What do we do?
We provide IT Operation Management solution (ITOM) for ITIM, ITSM, NPMD, SIEM, DEM and AIOps. We have roadmap to support APM in 3Q21. We provide solution with software licensing, appliance and SaaS.
What services and products do we offer?
We offer products and services for NetkaView Network Manager, NetkaQuartz Service Desk, NetkaView Logger, NetkaView IoT and Netka AIOps Director as detail in figure below.
Why customers buy our product or service?
To grow the business, to increase capability of competitiveness and to be number one in the industry, business requires advanced technology otherwise business might be disrupted by advanced competitors. That’s why many organizations undertake digital transformation by operating and controlling business processes with IT. So, IT operations management is vital factor to make digital transformation success. With Netka IT Operation Management solution which cover ITIM, ITSM, NPMD, SIEM, DEM and AIOps, this will leverage and simplify your IT operation and make your business sustainable growth and stay competitive.
What business problems do our solutions solve?
Key problems and challenges that business encounter today are as follow:
- Expansion of IT infrastructure generates high volume of log and metric data which often fails to deliver the insights, decreasing the value of IT operations.
- There are disparate monitoring tools and dashboards across multiple technology domains, increasing the time taken to identify and remediate issues.
- IT operations monitoring DOES NOT provides insight into business outcomes and digital experience, enabling digital business observability.
Our solution can solve business and IT problems above and provides the following values to your IT and business.
What differentiates our products and services from existing?
Our solution provides IT operation management which covers all management domains including ITIM, ITSM, NPMD, SIEM, DEM and AIOps. We have roadmap to support APM in 3Q21. Our Netka AIOps Director use AI technologies to provide cross-domain analysis for anomaly detection, event correlation, root cause analysis and provide IT automation for self-diagnostic, self-healing, self-recovery and self-prevention. Our solution provides full life cycle of IT operation management which consists of 5 stages as figure below.
Our Story
“A dream you dream alone is only a dream. A dream you dream together is reality.”
― John Lennon
- 2005
Start with a small service
Start with a small service
June 16, 2005Mr. CJ founded his company “Netka System Co., Ltd.” on 2nd floor of a vacant room in a commercial building. His business had started as the System Integrator, meanwhile he worked parallelly in developing software for network management-the main business goal- that could underpinning his company.
- 2007
NetkaView Network Manager
NetkaView Network Manager
June 16, 2007NetkaView Network Manager : The first developed version of Network Management software was achieved. The company had her first engineer employee onboard.
- 2008
NetkaView Server Manager
NetkaView Server Manager
June 16, 2008NetkaView Server Manager: The Server and PC. Management Software were on market. Then came the second engineer.
- 2010
Software Independent Vendor
Software Independent Vendor
June 16, 2010Phase out System Integrator and change business direction to “Software Independent Vendor”.
- 2011
Developed more modules
Developed more modules
June 16, 2011Continuously developing software by launching new Modules and features annually, increased working capability of the NNM, NSM and NSD software. These 3 products were totally more than 30 modules by 2015 year end.
- 2016
Integrated
Integrated
June 16, 2016Integrated NNM and NSM into the NNM or NetkaView Network Manager and developed top-end performance version to manage the connected IT devices of networks. The centralized Managerial Solutions which unifying IT Infrastructure Management Solution then accomplished.
- 2018
being recognized in the markets and getting many awards in APAC
being recognized in the markets and getting many awards in APAC
June 16, 2018NetkaView Appliance and NetkaQuartz Appliance on market.
- 2020
New Technology
New Technology
June 18, 2020NNMX, NSDX, NPA, NLG on market.
Values We Live By
At Netka, no matter who you are – management or operational staff – we envision, innovate and implement solutions that deliver results for our customers. These principles guide us in everything that we do, and all members of our team have their sights on the same goal. It is part of our DNA and has shaped our corporate culture. Much like an army of small ants that are united and focused on the same goal, our growing team is capable of delivering big results for our customers and society as a whole.
Customers first
We are oriented toward “Customers first” to ensure that we are providing the good possible experiences to our customers. Being supportive and empathic to the customers’ priorities with deep understanding. Built on mutual respect and trust, our strong relationships ensure that in the end, all are the winners.
Think big
We are passionate, energetic, open-minded, and courageous. We think big and adapt to change. By doing so, we can get the big results to deliver innovative technology solutions to enhance your business IT operations
Act professionally
At Netka, transparency, integrity, and accountability underpin our actions. We focus on commitment, consistency, and flawless execution to conduct our teams and achieve success
Be Adaptive & always developing
At Netka, we believe that a race is meant to have more than one pit-stop, where we refuel and make necessary adjustments to reach our destination in the most efficient way possible. We never cease to learn, adapt and develop. We are persistent in our pursuit of perfection. Our “be adaptive” and “can do” attitude help us to reach new heights.